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CASE STUDY

Omnichannel Retail Experience

Retail

Luxe Fashion Boutique

5 months

Unified online and in-store experiences with AR try-on technology, increasing sales by 190% and customer loyalty by 85%.

+190%

Online Sales

+85%

Customer Loyalty

-72%

Return Rate

95%

BOPIS Adoption

The Challenge

Luxe Fashion Boutique wanted to bridge the gap between their physical stores and online presence. Customers wanted to try products virtually before purchasing, and the brand needed better inventory visibility across channels.

Our Solution

We created an omnichannel retail platform with AR virtual try-on, unified inventory management, buy-online-pickup-in-store (BOPIS), and a loyalty program that works seamlessly across all touchpoints.

Our Approach

Developed AR try-on feature using WebAR technology

Built unified inventory management system

Implemented BOPIS with real-time store inventory

Created mobile app with in-store navigation

Integrated loyalty program across all channels

Set up clienteling tools for personalized service

Implemented analytics for cross-channel attribution

The Results

190% increase in online sales

85% improvement in customer loyalty

72% reduction in returns

95% BOPIS adoption rate

4.8/5 app store rating

"

The AR try-on feature is a game-changer. Our customers love being able to see how products look before buying, and it's dramatically reduced our return rates while boosting sales.

Isabella Romano

Owner, Luxe Fashion Boutique

Technologies Used

React

Three.js

WebAR

Node.js

MongoDB

Shopify Plus

Twilio

Google Cloud

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