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Email marketing

A/B Testing (Email)

A/B testing in email is the practice of sending two variants of a campaign to small subsets of your list, measuring which performs better, then sending the winner to the remainder.

The most common A/B test is subject line: split a sample (5–50% of the audience) between Variant A and Variant B, watch a chosen metric (open rate or click-through rate) for a set duration (1–48 hours), then send the winning subject to the remaining contacts. Some platforms automate the winner selection; others require manual review.

Body, send time, sender name, and CTA design are also testable, but only one variable at a time. Multi-variable tests are mathematically valid only if the audience is large enough to power each combination — usually tens of thousands of recipients.

A/B testing only works at sufficient scale. With a list of 500 contacts, the difference between two subject lines is almost always within statistical noise. Focus on quality (segmentation, content) below ~5,000 recipients; introduce A/B testing as part of the discipline above that threshold.

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Related terms

  • Click-Through Rate (CTR)

    Click-through rate is the percentage of delivered emails that received at least one click on any link inside the email body.

  • Open Rate

    Open rate is the percentage of delivered emails that were opened by recipients, calculated as opens divided by successful deliveries.

  • Conversion Rate

    Conversion rate is the percentage of visitors to a page or funnel who complete a desired action, calculated as conversions divided by total visitors.

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